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Account Management, FAQ & Troubleshooting
Account Management, FAQ & Troubleshooting

The most common questions & issues to troubleshoot

CVijay Sharma avatar
By Customer and 1 other2 authors23 articles

Dashboard & App FAQ


Can I change my app name, app icon or screenshots?
Universal Linking In iOS
How do I enable logins to my app using the Social API?
Export App Data
How Do I Use An Unlock Code?

Content FAQ


How to get web content into your mobile app
Set up content to go live at a future time
Mirroring vs Non-Mirroring articles
How to Create An Article Using MAZ Feed Builder
Can I add an MRSS feed into my app from YouTube?
Content is set as "Active," but not appearing in your app?

General Troubleshooting


App feeds Are Not Applying Metering Rules
JW Player video thumbnail changes won't reflect in the app

App Store FAQ


Maintaining your Apple App Store Connect account.
App Store Payment Breakdown
Increasing/Decreasing Auto-Renewable Subscription Pricing

Billing & Account FAQ


How to update your billing information
Payment Receipts

End User FAQ


Manage app subscriptions
Manage In-App Purchases
Navigating a MAZ Magazine App

GDPR & CCPA


How to make your apps CCPA Compliant
How does MAZ collect and use user data?
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